AdGuard DNS is not working in Azerbaijan

[ihurin]

Platform

Windows

Protocol

Regular

Do you use AdGuard app?

Yes I am

Your configuration

No response

Traceroute to AdGuard DNS

No response

Issue Details

• ISP Provider (Wi-Fi): CityNet
• Cellular Provider: Azercell
• Connection Type: Both Wi-Fi and mobile data
• DNS Settings: I have tried using AdGuard DNS manually as well as through the AdGuard app, but both methods seem to be affected.
• Issue Description: Websites fail to load when using AdGuard DNS, and DNS resolution does not work as expected.
• Affected Devices: The issue occurs across all my devices, including my phone and laptop.
• Time of Issue: I first noticed the problem recently and it has been persistent since then.

Expected Behavior

No response

Actual Behavior

DNS not working. Neither AdGuard DNS iOS profiles, nor AdGuard DNS via AdGuard apps.

Screenshots

No response

Additional Information

No response

[ihurin]

Tickets: 1039333, 1039494, 1039115, 1040100, 1046078, 1045576, 1042147.

[napoylion]

[datafile4]

Hello, I also encountered this problem, maybe Adguard is blocked in our country.

[ameshkov]

Yes, it seems to be blocked. We have no idea why to be honest, haven't received anything from them.

Could you please reach out to the ISP and ask what's the reason for that?
Also, what about other popular DNS resolvers? Do Quad9, Cloudflare DNS or Google DNS work?

[elshankarayev]

Platform
Android

Protocol
Regular

Do you use AdGuard app?
Yes I am

Your configuration
No response

Traceroute to AdGuard DNS
dns.adguard.com

Issue Details
ISP Provider (Wi-Fi): Bakinternet
Cellular Provider: Bakcell
Connection Type: Both Wi-Fi and mobile data
DNS Settings: I have tried using AdGuard DNS manually as well as through the AdGuard app, but both methods seem to be affected.
Issue Description: Websites fail to load when using AdGuard DNS, and DNS resolution does not work as expected.
Affected Devices: The issue occurs across all my devices, including my phone and laptop.
Time of Issue: I first noticed the problem recently and it has been persistent since then.
Expected Behavior
No response

Actual Behavior
DNS not working. Neither AdGuard DNS iOS profiles, nor AdGuard DNS via AdGuard apps.

Screenshots
No response

Additional Information
No response