Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Trouble Downloading Anaconda Navigator #13452

Open
5 of 8 tasks
maggie-changg opened this issue Feb 18, 2025 · 1 comment
Open
5 of 8 tasks

Trouble Downloading Anaconda Navigator #13452

maggie-changg opened this issue Feb 18, 2025 · 1 comment
Labels

Comments

@maggie-changg
Copy link

Checklist

  • I added a descriptive title.
  • I searched through existing issues and couldn't find a solution or duplicate issue.
  • I searched on the web (e.g. Google) and didn't find any helpful information.
  • I searched the Anaconda documentation and didn't find any helpful information.

Impacted product

  • A conda package (built by Anaconda)
  • Anaconda Distribution (formerly Anaconda Individual Edition)
  • Miniconda
  • Anaconda.org

What happened?

Trying to download Anaconda Navigator (have downloaded it previously in the past). I've uninstalled the previous one and now I need to re-download it again and am experiencing error messages.

Expected behavior or outcome

Seeing the following error message:
The Installation Failed. The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.

Conda info

Maggies-MacBook-Pro-2:~ maggiechang$ conda info
-bash: conda: command not found

Conda config

conda is not installed there won't be anything

Conda list

n/a

Additional information

Image

Image

@csoja
Copy link
Contributor

csoja commented Feb 18, 2025

A couple of things to try...
First you could try installing an older version of the installer. You can find older version in the archive: https://repo.anaconda.com/archive/
You could also try installing it with the command line installer (.sh), instead of the .pkg installer. Just make sure you pick the correct installer for your OS & processor.
Documentation on installing the MacOS command line installer for Apple Silicon can be found here: https://docs.anaconda.com/anaconda/install/

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Projects
None yet
Development

No branches or pull requests

2 participants