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AgentPage_WebRTC_CompatibilityMatrix.md

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QueueMetrics Agent page Web RTC compatibility matrix

Author: Marco Signorini
This document is a summary of compatibility tests between QueueMetrics WebRTC embedded softphone and several browsers and/or Asterisk versions/distro Is not intended to be exaustive but as work in progress. Please feel free to update if you have more details on that. Thanks.
Tested with QueueMetrics 14.06.2

Compatibility matrix

Browser/Setup Chrome 35.0.1916.153 m (HTTP) Chrome 35.0.1916.153 m (HTTPS) Firefox 30.0 (HTTP) Firefox 30.0 (HTTPS) IE11 11.0.9600.17126 (HTTP) IE11 11.0.9600.17126 (HTTPS)
Asterisk 11.10.2 OK (1) OK KO: registration OK but no calls (2) KO KO: registration OK but no calls (3) KO
Asterisk 12.3.0 OK (1) OK KO: registration OK but no calls (4) KO KO: registration OK but no calls (4) KO
Elastix 2.4.0 (Asterisk 11.7.0) OK (1) OK KO: registration OK but no calls KO KO: registration OK but no calls KO
FreePBX 5.211.65-14 32bit (Asterisk 11.10.2) KO (No audio) KO (No audio) KO: registration OK but not calls (6) KO KO: registration OK but no calls (3) KO
FreePBX BETA-6.12.65-13 32bit (Asterisk 12.3.2) OK (1) OK KO: registration OK but not calls (7) KO KO: registration OK but no calls (5) KO
Browser/Setup Chrome 37.0.2062.103 m (HTTP) Chrome 37.0.2062.103 m (HTTPS)
Elastix 2.4.0 (Asterisk 11.12.0) OK (1) OK

Tested with QueueMetrics 15.02.11 and Asterisk Chan SIP.

Compatibility matrix

Browser/Setup Chrome 43.0.2357.130 m (HTTP) Chrome 43.0.2357.130 m (HTTPS) Firefox 38.0.5 (HTTP) Firefox 38.0.5 (HTTPS) IE11 11.0.9600.17842 (HTTP) IE11 11.0.9600.17842 (HTTPS)
Asterisk 13.4.0 OK (1) OK OK (8) KO KO KO
Asterisk 11.18.0 OK (1) OK OK (8) KO KO KO 
(1) - Chrome asks for sharing microphone on each call
(2) - chan_sip.c:10509 process_sdp: Rejecting secure audio stream without encryption details: audio 60349 UDP/TLS/RTP/SAVPF 109 0 8 101
(3) - _ast_realloc: Memory Allocation Failure in function __ast_websocket_read at line 456 of res_http_websocket.c
(4) - chan_sip.c:10638 process_sdp: Can't provide secure audio requested in SDP offer
(5) - _ast_realloc: Memory Allocation Failure in function __ast_websocket_read at line 504 of res_http_websocket.c
(6) - chan_sip.c:10509 process_sdp: Rejecting secure audio stream without encryption details: audio 57539 UDP/TLS/RTP/SAVPF 109 0 8 101
(7) - chan_sip.c:10648 process_sdp: Can't provide secure audio requested in SDP offer
(8) - Firefox asks for sharing microphone on each call