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Hi! I've actually had that in mind for a while. It isn't a priority though. This is something I planned to bring up for V2.2 or V2.3 since it would need some good way of doing it that is known and possibly add more UI's or local canned responses.
I've taken the liberty of marking this is an official plan. We'll give updates as to when it will fully release. I'll also discuss it with our developers to see how it should be done. :)
It would be awesome during the live chat if there were to be canned responses.
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