Duplicate receipts and transactions? #880
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FloppyChips
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#706 may be related |
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I have confirmed that in one case where this happened only one order is visible in the Etsy Shop Manager, so I think that this is the same as #706. There is some process happening as part of the service that is creating a receipt, causing it to be visible to the client, but then it becomes invalidated or closed. |
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RE: https://developer.etsy.com/documentation/reference/#operation/getShopReceipts
Our solution polls for receipts created on a rolling basis, e.g.
https://openapi.etsy.com/v3/application/shops/20285749/receipts?limit=100&min_created=1676975479&max_created=1676975779
https://openapi.etsy.com/v3/application/shops/20285749/receipts?limit=100&min_created=1676975179&max_created=1676975479
.....
On occasion we see receipts that are the same SKU and customer information but have different receipt_id, created_timestamp and transaction_id and this is causing duplicate records on our side. There is not much we can de-dupe on here since we see each created receipt as a unique order. Is this a bug or is this expected? If so how do you indicate that the receipt returned is an update, should we check updated_timestamp is the same as created_timestamp?
Thanks for any help on the issue.
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