index.js

/* *
 * This sample demonstrates handling intents from an Alexa skill using the Alexa Skills Kit SDK (v2).
 * Please visit https://alexa.design/cookbook for additional examples on implementing slots, dialog management,
 * session persistence, api calls, and more.
 * */
const Alexa = require('ask-sdk-core');

const LaunchRequestHandler = {
    canHandle(handlerInput) {
        return Alexa.getRequestType(handlerInput.requestEnvelope) === 'LaunchRequest';
    },
    handle(handlerInput) {
        const speakOutput = 'Olá! É muito bom ter você por aqui, como posso ajudar?';

        return handlerInput.responseBuilder
            .speak(speakOutput)
            .reprompt(speakOutput)
            .getResponse();
    }
};

const HorariodeAtendimentoHandler = {
    canHandle(handlerInput) {
        return Alexa.getRequestType(handlerInput.requestEnvelope) === 'IntentRequest'
            && Alexa.getIntentName(handlerInput.requestEnvelope) === 'HorariodeAtendimento';
    },
    handle(handlerInput) {
        const speakOutput = 'A plataforma está disponível para uso vinte e quatro horas por dia, sete dias por semana. Nosso suporte atende aos dias úteis das oito horas às dezoito horas!';

        return handlerInput.responseBuilder
            .speak(speakOutput)
            //.reprompt('add a reprompt if you want to keep the session open for the user to respond')
            .getResponse();
    }
};

const FormasdePagamentosHandler = {
    canHandle(handlerInput) {
        return Alexa.getRequestType(handlerInput.requestEnvelope) === 'IntentRequest'
            && Alexa.getIntentName(handlerInput.requestEnvelope) === 'FormasdePagamentos';
    },
    handle(handlerInput) {
        const speakOutput = 'Oferecemos pagamento via cartão de crédito em até seis vezes, boleto ou PIX!';

        return handlerInput.responseBuilder
            .speak(speakOutput)
            //.reprompt('add a reprompt if you want to keep the session open for the user to respond')
            .getResponse();
    }
};

const CanaisdeComunicacaoHandler = {
    canHandle(handlerInput) {
        return Alexa.getRequestType(handlerInput.requestEnvelope) === 'IntentRequest'
            && Alexa.getIntentName(handlerInput.requestEnvelope) === 'CanaisdeComunicacao';
    },
    handle(handlerInput) {
        const speakOutput = 'Atendemos via Whatsapp pelo onze nove sete oito quatro cinco um dois quatro cinco, em nossa central de atendimento zero oitocentos sete sete quatro cinco quatro sete oito ou pelo email contato@docon.com.br.';

        return handlerInput.responseBuilder
            .speak(speakOutput)
            //.reprompt('add a reprompt if you want to keep the session open for the user to respond')
            .getResponse();
    }
};

const ServicosHandler = {
    canHandle(handlerInput) {
        return Alexa.getRequestType(handlerInput.requestEnvelope) === 'IntentRequest'
            && Alexa.getIntentName(handlerInput.requestEnvelope) === 'Servicos';
    },
    handle(handlerInput) {
        const speakOutput = 'Oferecemos os serviços Transferência de veículos (mesmo município, outro município e outro estado), Pagamento de multas e Registro de veículos zero Km.';

        return handlerInput.responseBuilder
            .speak(speakOutput)
            //.reprompt('add a reprompt if you want to keep the session open for the user to respond')
            .getResponse();
    }
};

const PrazosHandler = {
    canHandle(handlerInput) {
        return Alexa.getRequestType(handlerInput.requestEnvelope) === 'IntentRequest'
            && Alexa.getIntentName(handlerInput.requestEnvelope) === 'Prazos';
    },
    handle(handlerInput) {
        const speakOutput = 'Para qualquer serviço o prazo máximo é de sete dias úteis para ser finalizado.';

        return handlerInput.responseBuilder
            .speak(speakOutput)
            //.reprompt('add a reprompt if you want to keep the session open for the user to respond')
            .getResponse();
    }
};

const CustosHandler = {
    canHandle(handlerInput) {
        return Alexa.getRequestType(handlerInput.requestEnvelope) === 'IntentRequest'
            && Alexa.getIntentName(handlerInput.requestEnvelope) === 'Custos';
    },
    handle(handlerInput) {
        const speakOutput = 'O valor pode variar de acordo com a situação do veículo, para isso, consulte a seção Serviços dentro de seu cadastro e selecione o serviço desejado para um orçamento.';

        return handlerInput.responseBuilder
            .speak(speakOutput)
            //.reprompt('add a reprompt if you want to keep the session open for the user to respond')
            .getResponse();
    }
};

const TransferenciadeVeiculosHandler = {
    canHandle(handlerInput) {
        return Alexa.getRequestType(handlerInput.requestEnvelope) === 'IntentRequest'
            && Alexa.getIntentName(handlerInput.requestEnvelope) === 'TransferenciadeVeiculos';
    },
    handle(handlerInput) {
        const speakOutput = 'O serviço de transferência de veículo tem como finalidade realizar a transferência de veículos entre pessoas (Física ou Jurídica). É possível transferir a propriedade de um veículo independente da localidade, podendo ser do mesmo ou de outro município ou até mesmo outro estado.';

        return handlerInput.responseBuilder
            .speak(speakOutput)
            //.reprompt('add a reprompt if you want to keep the session open for the user to respond')
            .getResponse();
    }
};

const RegistrodeVeiculosZeroKmHandler = {
    canHandle(handlerInput) {
        return Alexa.getRequestType(handlerInput.requestEnvelope) === 'IntentRequest'
            && Alexa.getIntentName(handlerInput.requestEnvelope) === 'RegistrodeVeiculosZeroKm';
    },
    handle(handlerInput) {
        const speakOutput = 'O registro de um veículo zero Km tem por finalidade registrar um veículo comprado recentemente para o nome do proprietário.';

        return handlerInput.responseBuilder
            .speak(speakOutput)
            //.reprompt('add a reprompt if you want to keep the session open for the user to respond')
            .getResponse();
    }
};

const PagamentodeDebitosHandler = {
    canHandle(handlerInput) {
        return Alexa.getRequestType(handlerInput.requestEnvelope) === 'IntentRequest'
            && Alexa.getIntentName(handlerInput.requestEnvelope) === 'PagamentodeDebitos';
    },
    handle(handlerInput) {
        const speakOutput = 'Os pagamentos de débitos tem por finalidade quitar qualquer tipo de pendência do veículo, seja ele multas, IPVA, licenciamento ou outros.';

        return handlerInput.responseBuilder
            .speak(speakOutput)
            //.reprompt('add a reprompt if you want to keep the session open for the user to respond')
            .getResponse();
    }
};

const SegurancaHandler = {
    canHandle(handlerInput) {
        return Alexa.getRequestType(handlerInput.requestEnvelope) === 'IntentRequest'
            && Alexa.getIntentName(handlerInput.requestEnvelope) === 'Seguranca';
    },
    handle(handlerInput) {
        const speakOutput = 'Utilizamos protocolos de segurança em nosso site que garantem proteção total de qualquer dado fornecido em nossa plataforma.';

        return handlerInput.responseBuilder
            .speak(speakOutput)
            //.reprompt('add a reprompt if you want to keep the session open for the user to respond')
            .getResponse();
    }
};

const HelloWorldIntentHandler = {
    canHandle(handlerInput) {
        return Alexa.getRequestType(handlerInput.requestEnvelope) === 'IntentRequest'
            && Alexa.getIntentName(handlerInput.requestEnvelope) === 'HelloWorldIntent';
    },
    handle(handlerInput) {
        const speakOutput = 'Olá! Seja bem vindo ao assistente virtual Doc On!';

        return handlerInput.responseBuilder
            .speak(speakOutput)
            //.reprompt('add a reprompt if you want to keep the session open for the user to respond')
            .getResponse();
    }
};

const HelpIntentHandler = {
    canHandle(handlerInput) {
        return Alexa.getRequestType(handlerInput.requestEnvelope) === 'IntentRequest'
            && Alexa.getIntentName(handlerInput.requestEnvelope) === 'AMAZON.HelpIntent';
    },
    handle(handlerInput) {
        const speakOutput = 'Como posso te ajudar?';

        return handlerInput.responseBuilder
            .speak(speakOutput)
            .reprompt(speakOutput)
            .getResponse();
    }
};

const CancelAndStopIntentHandler = {
    canHandle(handlerInput) {
        return Alexa.getRequestType(handlerInput.requestEnvelope) === 'IntentRequest'
            && (Alexa.getIntentName(handlerInput.requestEnvelope) === 'AMAZON.CancelIntent'
                || Alexa.getIntentName(handlerInput.requestEnvelope) === 'AMAZON.StopIntent');
    },
    handle(handlerInput) {
        const speakOutput = 'Até mais!';

        return handlerInput.responseBuilder
            .speak(speakOutput)
            .getResponse();
    }
};
/* *
 * FallbackIntent triggers when a customer says something that doesn’t map to any intents in your skill
 * It must also be defined in the language model (if the locale supports it)
 * This handler can be safely added but will be ingnored in locales that do not support it yet 
 * */
const FallbackIntentHandler = {
    canHandle(handlerInput) {
        return Alexa.getRequestType(handlerInput.requestEnvelope) === 'IntentRequest'
            && Alexa.getIntentName(handlerInput.requestEnvelope) === 'AMAZON.FallbackIntent';
    },
    handle(handlerInput) {
        const speakOutput = 'Desculpe, não entendi. Poderia tentar novamente?';

        return handlerInput.responseBuilder
            .speak(speakOutput)
            .reprompt(speakOutput)
            .getResponse();
    }
};
/* *
 * SessionEndedRequest notifies that a session was ended. This handler will be triggered when a currently open 
 * session is closed for one of the following reasons: 1) The user says "exit" or "quit". 2) The user does not 
 * respond or says something that does not match an intent defined in your voice model. 3) An error occurs 
 * */
const SessionEndedRequestHandler = {
    canHandle(handlerInput) {
        return Alexa.getRequestType(handlerInput.requestEnvelope) === 'SessionEndedRequest';
    },
    handle(handlerInput) {
        console.log(`~~~~ Session ended: ${JSON.stringify(handlerInput.requestEnvelope)}`);
        // Any cleanup logic goes here.
        return handlerInput.responseBuilder.getResponse(); // notice we send an empty response
    }
};
/* *
 * The intent reflector is used for interaction model testing and debugging.
 * It will simply repeat the intent the user said. You can create custom handlers for your intents 
 * by defining them above, then also adding them to the request handler chain below 
 * */
const IntentReflectorHandler = {
    canHandle(handlerInput) {
        return Alexa.getRequestType(handlerInput.requestEnvelope) === 'IntentRequest';
    },
    handle(handlerInput) {
        const intentName = Alexa.getIntentName(handlerInput.requestEnvelope);
        const speakOutput = `You just triggered ${intentName}`;

        return handlerInput.responseBuilder
            .speak(speakOutput)
            //.reprompt('add a reprompt if you want to keep the session open for the user to respond')
            .getResponse();
    }
};
/**
 * Generic error handling to capture any syntax or routing errors. If you receive an error
 * stating the request handler chain is not found, you have not implemented a handler for
 * the intent being invoked or included it in the skill builder below 
 * */
const ErrorHandler = {
    canHandle() {
        return true;
    },
    handle(handlerInput, error) {
        const speakOutput = 'Sorry, I had trouble doing what you asked. Please try again.';
        console.log(`~~~~ Error handled: ${JSON.stringify(error)}`);

        return handlerInput.responseBuilder
            .speak(speakOutput)
            .reprompt(speakOutput)
            .getResponse();
    }
};

/**
 * This handler acts as the entry point for your skill, routing all request and response
 * payloads to the handlers above. Make sure any new handlers or interceptors you've
 * defined are included below. The order matters - they're processed top to bottom 
 * */
exports.handler = Alexa.SkillBuilders.custom()
    .addRequestHandlers(
        LaunchRequestHandler,
        HorariodeAtendimentoHandler,
        FormasdePagamentosHandler,
        CanaisdeComunicacaoHandler,
        ServicosHandler,
        PrazosHandler,
        CustosHandler,
        TransferenciadeVeiculosHandler,
        RegistrodeVeiculosZeroKmHandler,
        PagamentodeDebitosHandler,
        SegurancaHandler,
        HelloWorldIntentHandler,
        HelpIntentHandler,
        CancelAndStopIntentHandler,
        FallbackIntentHandler,
        SessionEndedRequestHandler,
        IntentReflectorHandler)
    .addErrorHandlers(
        ErrorHandler)
    .withCustomUserAgent('sample/hello-world/v1.2')
    .lambda();