HAOS: Stuck in preparing - no supervisor internet connection

[HrKnuddel]

Describe the issue you are experiencing

I want to do a fresh install of HAOS to implement it into my smart home.
After I wrote it onto the Disk and boot from it, you get the info to finish the setup via the webinterface.
The Webinterface says:

Preparing Home Assistant

This may take 20 minutes or more

With a loading bar that loads since (at the time of writing) one day
The supervisor Logs tells me, that the Host system is not connected to the internet which is proven to be false (e.g. via curl in the console)
With a bit of analysis I see, that the system is make DNS requests for checkonline.home-assistant.io
When i open this site one of two things happen: Either it gets the error that Discourse is offline with message SSL handshake failed or it gets the error that Discourse is offline with the message Connection timed out. This is reproduce able from multiple Devices and Locations (diffrent public IP-Addresses)
I have a feeling that there might be a problem with the Discourse. And maybe event not with the HAOS Image, but i can't install HAOS with these problems
NTP is not the Issue. DNS is also not the issue. Connection to the internet is there but HAOS chooses to not have an internet connection

What operating system image do you use?

generic-x86-64 (Generic UEFI capable x86-64 systems)

What version of Home Assistant Operating System is installed?

14.2

Did the problem occur after upgrading the Operating System?

No

Hardware details

Dell Optiplex 3050 SFF with a 128G Drive.
No USB Drives used

Steps to reproduce the issue

For the Installation Problbems:

1. Install on a new System
2. Open the WebGUI
3. Look at the logs

For the Discourse Problem:

1. Open https://checkonline.home-assistant.io/ in any Webbrowser
2. Wait until the website loaded
3. Look at the Error

Anything in the Supervisor logs that might be useful for us?

s6-rc: info: service legacy-services successfully stopped
s6-rc: info: service legacy-cont-init: stopping
s6-rc: info: service legacy-cont-init successfully stopped
s6-rc: info: service fix-attrs: stopping
s6-rc: info: service fix-attrs successfully stopped
s6-rc: info: service s6rc-oneshot-runner: stopping
s6-rc: info: service s6rc-oneshot-runner successfully stopped
s6-rc: info: service s6rc-oneshot-runner: starting
s6-rc: info: service s6rc-oneshot-runner successfully started
s6-rc: info: service fix-attrs: starting
s6-rc: info: service fix-attrs successfully started
s6-rc: info: service legacy-cont-init: starting
cont-init: info: running /etc/cont-init.d/udev.sh
[17:25:48] INFO: Using udev information from host
cont-init: info: /etc/cont-init.d/udev.sh exited 0
s6-rc: info: service legacy-cont-init successfully started
s6-rc: info: service legacy-services: starting
services-up: info: copying legacy longrun supervisor (no readiness notification)
services-up: info: copying legacy longrun watchdog (no readiness notification)
[17:25:48] INFO: Starting local supervisor watchdog...
s6-rc: info: service legacy-services successfully started
2025-02-04 17:25:49.469 INFO (MainThread) [__main__] Initializing Supervisor setup
2025-02-04 17:25:49.510 INFO (MainThread) [supervisor.bootstrap] Setting up coresys for machine: generic-x86-64
2025-02-04 17:25:49.513 INFO (MainThread) [supervisor.docker.supervisor] Attaching to Supervisor ghcr.io/home-assistant/amd64-hassio-supervisor with version 2024.12.3
2025-02-04 17:25:49.520 INFO (MainThread) [supervisor.resolution.evaluate] Starting system evaluation with state initialize
2025-02-04 17:25:49.521 INFO (MainThread) [supervisor.resolution.evaluate] System evaluation complete
2025-02-04 17:25:49.521 INFO (MainThread) [__main__] Setting up Supervisor
2025-02-04 17:25:58.639 INFO (MainThread) [supervisor.api] Starting API on 172.30.32.2
2025-02-04 17:25:58.692 INFO (MainThread) [supervisor.hardware.monitor] Started Supervisor hardware monitor
2025-02-04 17:25:58.693 INFO (MainThread) [supervisor.dbus.manager] Connected to system D-Bus.
2025-02-04 17:25:58.693 INFO (MainThread) [supervisor.dbus.agent] Load dbus interface io.hass.os
2025-02-04 17:25:58.693 INFO (MainThread) [supervisor.dbus.hostname] Load dbus interface org.freedesktop.hostname1
2025-02-04 17:25:58.694 INFO (MainThread) [supervisor.dbus.logind] Load dbus interface org.freedesktop.login1
2025-02-04 17:25:58.694 INFO (MainThread) [supervisor.dbus.network] Load dbus interface org.freedesktop.NetworkManager
2025-02-04 17:25:58.695 INFO (MainThread) [supervisor.dbus.rauc] Load dbus interface de.pengutronix.rauc
2025-02-04 17:25:58.695 INFO (MainThread) [supervisor.dbus.resolved] Load dbus interface org.freedesktop.resolve1
2025-02-04 17:25:58.695 INFO (MainThread) [supervisor.dbus.systemd] Load dbus interface org.freedesktop.systemd1
2025-02-04 17:25:58.695 INFO (MainThread) [supervisor.dbus.timedate] Load dbus interface org.freedesktop.timedate1
2025-02-04 17:25:58.792 INFO (MainThread) [supervisor.host.services] Updating service information
2025-02-04 17:25:58.794 INFO (MainThread) [supervisor.host.sound] Updating PulseAudio information
2025-02-04 17:25:58.796 WARNING (SyncWorker_0) [supervisor.host.sound] Can't update PulseAudio data: Failed to connect to pulseaudio server
2025-02-04 17:25:58.869 INFO (MainThread) [supervisor.host.network] Updating local network information
2025-02-04 17:25:58.934 INFO (MainThread) [supervisor.host.apparmor] Loading AppArmor Profiles: {'hassio-supervisor'}
2025-02-04 17:26:08.089 WARNING (MainThread) [supervisor.utils.whoami] Can't fetch Whoami data: Cannot connect to host services.home-assistant.io:443 ssl:default [None]
2025-02-04 17:26:08.090 WARNING (MainThread) [supervisor.core] Can't adjust Time/Date settings: Can't fetch Whoami data: Cannot connect to host services.home-assistant.io:443 ssl:default [None]
2025-02-04 17:26:08.095 INFO (MainThread) [supervisor.docker.monitor] Started docker events monitor
2025-02-04 17:26:08.096 WARNING (MainThread) [supervisor.jobs] 'Updater.fetch_data' blocked from execution, no supervisor internet connection
2025-02-04 17:26:08.108 INFO (MainThread) [supervisor.docker.interface] Attaching to ghcr.io/home-assistant/amd64-hassio-cli with version 2024.09.0
2025-02-04 17:26:08.129 INFO (MainThread) [supervisor.plugins.cli] Starting CLI plugin
2025-02-04 17:26:08.370 INFO (MainThread) [supervisor.docker.cli] Starting CLI ghcr.io/home-assistant/amd64-hassio-cli with version 2024.09.0 - 172.30.32.5
2025-02-04 17:26:08.382 INFO (MainThread) [supervisor.docker.interface] Attaching to ghcr.io/home-assistant/amd64-hassio-dns with version 2024.12.0
2025-02-04 17:26:08.399 INFO (MainThread) [supervisor.plugins.dns] Starting CoreDNS plugin
2025-02-04 17:26:08.685 INFO (MainThread) [supervisor.docker.dns] Starting DNS ghcr.io/home-assistant/amd64-hassio-dns with version 2024.12.0 - 172.30.32.3
2025-02-04 17:26:08.686 INFO (MainThread) [supervisor.plugins.dns] Updated /etc/resolv.conf
2025-02-04 17:26:08.696 INFO (MainThread) [supervisor.docker.interface] Attaching to ghcr.io/home-assistant/amd64-hassio-audio with version 2023.12.0
2025-02-04 17:26:08.712 INFO (MainThread) [supervisor.plugins.audio] Starting Audio plugin
2025-02-04 17:26:09.018 INFO (MainThread) [supervisor.docker.audio] Starting Audio ghcr.io/home-assistant/amd64-hassio-audio with version 2023.12.0 - 172.30.32.4
2025-02-04 17:26:09.020 INFO (MainThread) [supervisor.docker.interface] Attaching to ghcr.io/home-assistant/amd64-hassio-observer with version 2023.06.0
2025-02-04 17:26:09.035 INFO (MainThread) [supervisor.docker.interface] Attaching to ghcr.io/home-assistant/amd64-hassio-multicast with version 2024.03.0
2025-02-04 17:26:09.049 INFO (MainThread) [supervisor.plugins.multicast] Starting Multicast plugin
2025-02-04 17:26:09.269 INFO (MainThread) [supervisor.docker.multicast] Starting Multicast ghcr.io/home-assistant/amd64-hassio-multicast with version 2024.03.0 - Host
2025-02-04 17:26:09.270 INFO (MainThread) [supervisor.homeassistant.secrets] Loaded 0 Home Assistant secrets
2025-02-04 17:26:09.274 INFO (MainThread) [supervisor.docker.interface] Attaching to ghcr.io/home-assistant/generic-x86-64-homeassistant with version landingpage
2025-02-04 17:26:09.283 INFO (MainThread) [supervisor.homeassistant.core] Starting HomeAssistant landingpage
2025-02-04 17:26:09.297 INFO (SyncWorker_0) [supervisor.docker.manager] Starting homeassistant
2025-02-04 17:26:09.426 INFO (MainThread) [supervisor.os.manager] Detect Home Assistant Operating System 14.2 / BootSlot A
2025-02-04 17:26:09.430 WARNING (MainThread) [supervisor.jobs] 'GitRepo.clone' blocked from execution, no supervisor internet connection
2025-02-04 17:26:09.430 ERROR (MainThread) [supervisor.store] Can't add repository https://github.com/esphome/home-assistant-addon due to 'GitRepo.clone' blocked from execution, no supervisor internet connection
2025-02-04 17:26:09.430 INFO (MainThread) [supervisor.resolution.module] Create new suggestion execute_reload - store / 5c53de3b
2025-02-04 17:26:09.430 INFO (MainThread) [supervisor.resolution.module] Create new issue fatal_error - store / 5c53de3b
2025-02-04 17:26:09.430 WARNING (MainThread) [supervisor.jobs] 'GitRepo.clone' blocked from execution, no supervisor internet connection
2025-02-04 17:26:09.431 ERROR (MainThread) [supervisor.store] Can't add repository https://github.com/music-assistant/home-assistant-addon due to 'GitRepo.clone' blocked from execution, no supervisor internet connection
2025-02-04 17:26:09.431 INFO (MainThread) [supervisor.resolution.module] Create new suggestion execute_reload - store / d5369777
2025-02-04 17:26:09.431 INFO (MainThread) [supervisor.resolution.module] Create new issue fatal_error - store / d5369777
2025-02-04 17:26:09.431 WARNING (MainThread) [supervisor.jobs] 'GitRepo.clone' blocked from execution, no supervisor internet connection
2025-02-04 17:26:09.431 ERROR (MainThread) [supervisor.store] Can't add repository core due to 'GitRepo.clone' blocked from execution, no supervisor internet connection
2025-02-04 17:26:09.431 INFO (MainThread) [supervisor.resolution.module] Create new suggestion execute_reload - store / core
2025-02-04 17:26:09.431 INFO (MainThread) [supervisor.resolution.module] Create new issue fatal_error - store / core
2025-02-04 17:26:09.431 WARNING (MainThread) [supervisor.jobs] 'GitRepo.clone' blocked from execution, no supervisor internet connection
2025-02-04 17:26:09.431 ERROR (MainThread) [supervisor.store] Can't add repository https://github.com/hassio-addons/repository due to 'GitRepo.clone' blocked from execution, no supervisor internet connection
2025-02-04 17:26:09.431 INFO (MainThread) [supervisor.resolution.module] Create new suggestion execute_reload - store / a0d7b954
2025-02-04 17:26:09.431 INFO (MainThread) [supervisor.resolution.module] Create new issue fatal_error - store / a0d7b954
2025-02-04 17:26:09.434 INFO (MainThread) [supervisor.store] Loading add-ons from store: 0 all - 0 new - 0 remove
2025-02-04 17:26:09.434 INFO (MainThread) [supervisor.addons.manager] Found 0 installed add-ons
2025-02-04 17:26:09.436 INFO (MainThread) [supervisor.backups.manager] Found 0 backup files
2025-02-04 17:26:09.436 INFO (MainThread) [supervisor.discovery] Loaded 0 messages
2025-02-04 17:26:09.436 INFO (MainThread) [supervisor.ingress] Loaded 0 ingress sessions
2025-02-04 17:26:09.436 INFO (MainThread) [supervisor.resolution.check] Starting system checks with state setup
2025-02-04 17:26:09.436 INFO (MainThread) [supervisor.resolution.checks.base] Run check for detached_addon_missing/addon
2025-02-04 17:26:09.436 INFO (MainThread) [supervisor.resolution.checks.base] Run check for detached_addon_removed/addon
2025-02-04 17:26:09.436 INFO (MainThread) [supervisor.resolution.checks.base] Run check for multiple_data_disks/system
2025-02-04 17:26:09.436 INFO (MainThread) [supervisor.resolution.checks.base] Run check for disabled_data_disk/system
2025-02-04 17:26:09.436 INFO (MainThread) [supervisor.resolution.check] System checks complete
2025-02-04 17:26:09.436 INFO (MainThread) [supervisor.resolution.evaluate] Starting system evaluation with state setup
2025-02-04 17:26:09.436 INFO (MainThread) [supervisor.resolution.evaluate] System evaluation complete
2025-02-04 17:26:09.436 INFO (MainThread) [supervisor.jobs] 'ResolutionFixup.run_autofix' blocked from execution, system is not running - setup
2025-02-04 17:26:09.436 INFO (MainThread) [supervisor.resolution.evaluate] Starting system evaluation with state setup
2025-02-04 17:26:09.437 INFO (MainThread) [supervisor.resolution.evaluate] System evaluation complete
2025-02-04 17:26:09.437 INFO (MainThread) [__main__] Running Supervisor
2025-02-04 17:26:09.451 INFO (MainThread) [supervisor.os.manager] Rauc: slot A - activated slot kernel.0, marked slot kernel.0 as good
2025-02-04 17:26:09.458 INFO (MainThread) [supervisor.addons.manager] Phase 'initialize' starting 0 add-ons
2025-02-04 17:26:09.465 INFO (MainThread) [supervisor.addons.manager] Phase 'system' starting 0 add-ons
2025-02-04 17:26:09.465 INFO (MainThread) [supervisor.addons.manager] Phase 'services' starting 0 add-ons
2025-02-04 17:26:09.467 INFO (MainThread) [supervisor.core] Skipping start of Home Assistant
2025-02-04 17:26:09.467 INFO (MainThread) [supervisor.addons.manager] Phase 'application' starting 0 add-ons
2025-02-04 17:26:09.472 INFO (MainThread) [supervisor.misc.tasks] All core tasks are scheduled
2025-02-04 17:26:09.473 INFO (MainThread) [supervisor.core] Supervisor is up and running
2025-02-04 17:26:09.473 INFO (MainThread) [supervisor.homeassistant.core] Home Assistant setup
2025-02-04 17:26:09.473 WARNING (MainThread) [supervisor.jobs] 'Updater.fetch_data' blocked from execution, no supervisor internet connection
2025-02-04 17:26:09.473 WARNING (MainThread) [supervisor.homeassistant.core] Error on Home Assistant installation. Retrying in 30sec
2025-02-04 17:26:09.473 INFO (MainThread) [supervisor.host.info] Updating local host information
2025-02-04 17:26:09.475 WARNING (MainThread) [supervisor.jobs] 'Updater.fetch_data' blocked from execution, no supervisor internet connection
2025-02-04 17:26:09.475 INFO (MainThread) [supervisor.resolution.check] Starting system checks with state running
2025-02-04 17:26:09.475 INFO (MainThread) [supervisor.resolution.checks.base] Run check for free_space/system
2025-02-04 17:26:09.475 INFO (MainThread) [supervisor.resolution.checks.base] Run check for trust/supervisor
2025-02-04 17:26:09.479 INFO (MainThread) [supervisor.resolution.checks.base] Run check for pwned/addon
2025-02-04 17:26:09.479 INFO (MainThread) [supervisor.jobs] 'CheckAddonPwned.run_check' blocked from execution, no supervisor internet connection
2025-02-04 17:26:09.479 INFO (MainThread) [supervisor.resolution.checks.base] Run check for dns_server_ipv6_error/dns_server
2025-02-04 17:26:09.479 INFO (MainThread) [supervisor.jobs] 'CheckDNSServerIPv6.run_check' blocked from execution, no supervisor internet connection
2025-02-04 17:26:09.479 INFO (MainThread) [supervisor.resolution.checks.base] Run check for security/core
2025-02-04 17:26:09.479 INFO (MainThread) [supervisor.resolution.checks.base] Run check for ipv4_connection_problem/system
2025-02-04 17:26:09.479 INFO (MainThread) [supervisor.resolution.checks.base] Run check for dns_server_failed/dns_server
2025-02-04 17:26:09.479 INFO (MainThread) [supervisor.jobs] 'CheckDNSServer.run_check' blocked from execution, no supervisor internet connection
2025-02-04 17:26:09.479 INFO (MainThread) [supervisor.resolution.checks.base] Run check for multiple_data_disks/system
2025-02-04 17:26:09.479 INFO (MainThread) [supervisor.resolution.checks.base] Run check for docker_config/system
2025-02-04 17:26:09.480 INFO (MainThread) [supervisor.resolution.checks.base] Run check for disabled_data_disk/system
2025-02-04 17:26:09.480 INFO (MainThread) [supervisor.resolution.checks.base] Run check for no_current_backup/system
2025-02-04 17:26:09.480 INFO (MainThread) [supervisor.resolution.module] Create new suggestion create_full_backup - system / None
2025-02-04 17:26:09.480 INFO (MainThread) [supervisor.resolution.module] Create new issue no_current_backup - system / None
2025-02-04 17:26:09.480 INFO (MainThread) [supervisor.resolution.check] System checks complete
2025-02-04 17:26:09.480 INFO (MainThread) [supervisor.resolution.evaluate] Starting system evaluation with state running
2025-02-04 17:26:09.490 INFO (MainThread) [supervisor.host.services] Updating service information
2025-02-04 17:26:09.493 INFO (MainThread) [supervisor.host.network] Updating local network information
2025-02-04 17:26:09.547 INFO (MainThread) [supervisor.host.sound] Updating PulseAudio information
2025-02-04 17:26:09.548 WARNING (SyncWorker_1) [supervisor.host.sound] Can't update PulseAudio data: Failed to connect to pulseaudio server
2025-02-04 17:26:09.548 INFO (MainThread) [supervisor.host.manager] Host information reload completed
2025-02-04 17:26:09.589 INFO (MainThread) [supervisor.resolution.evaluate] System evaluation complete
2025-02-04 17:26:09.589 INFO (MainThread) [supervisor.resolution.fixup] Starting system autofix at state running
2025-02-04 17:26:09.589 WARNING (MainThread) [supervisor.jobs] 'FixupStoreExecuteReload.process_fixup' blocked from execution, no supervisor internet connection
2025-02-04 17:26:09.589 INFO (MainThread) [supervisor.resolution.fixup] System autofix complete
2025-02-04 17:26:48.730 WARNING (MainThread) [supervisor.jobs] 'Updater.fetch_data' blocked from execution, no supervisor internet connection
2025-02-04 17:26:48.730 WARNING (MainThread) [supervisor.homeassistant.core] Error on Home Assistant installation. Retrying in 30sec
2025-02-04 17:27:28.026 WARNING (MainThread) [supervisor.jobs] 'Updater.fetch_data' blocked from execution, no supervisor internet connection
2025-02-04 17:27:28.026 WARNING (MainThread) [supervisor.homeassistant.core] Error on Home Assistant installation. Retrying in 30sec
2025-02-04 17:28:07.321 WARNING (MainThread) [supervisor.jobs] 'Updater.fetch_data' blocked from execution, no supervisor internet connection
2025-02-04 17:28:07.322 WARNING (MainThread) [supervisor.homeassistant.core] Error on Home Assistant installation. Retrying in 30sec
2025-02-04 17:28:46.553 WARNING (MainThread) [supervisor.jobs] 'Updater.fetch_data' blocked from execution, no supervisor internet connection
2025-02-04 17:28:46.554 WARNING (MainThread) [supervisor.homeassistant.core] Error on Home Assistant installation. Retrying in 30sec
2025-02-04 17:29:25.785 WARNING (MainThread) [supervisor.jobs] 'Updater.fetch_data' blocked from execution, no supervisor internet connection
2025-02-04 17:29:25.786 WARNING (MainThread) [supervisor.homeassistant.core] Error on Home Assistant installation. Retrying in 30sec

Anything in the Host logs that might be useful for us?

I do not have the possibility to copy paste the host logs here because I can not access the Webinterface for that
But I added a screenshot in the "Additional information" Section

System information

I do not have Access to the linked page because homeassistant is not setup. But i can say that the Home Assistant observer says the following:

Supervisor: Connected
Supported: Supported
Healthy: Healthy

Additional information

The Last two Lines from the supervisor logs are going to repeat themselves every 30 Seconds but i only added them once to keep the logs clean

Screenshot for the Host Logs: