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Crashing at start #14

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asc71 opened this issue Jun 17, 2021 · 4 comments
Closed

Crashing at start #14

asc71 opened this issue Jun 17, 2021 · 4 comments
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@asc71
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asc71 commented Jun 17, 2021

As soon as I run the application on windows 10, it crashes. The log file it generates is attached. Kindly sort it out.
ShutdownTimerClassic Exception-Log [637595127452914300].txt

ShutdownTimerClassic Exception-Log [637595127452914300].txt

@lukaslangrock lukaslangrock added the bug Something isn't working label Jun 17, 2021
@lukaslangrock lukaslangrock self-assigned this Jun 17, 2021
@lukaslangrock
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Hi and thanks for reporting this.

Can you please tell me if this was your first time using the app or if the error only started to occur now?

As it looks like the settings file has some issues, a reset of the application should help. That will reinstall the app and erase all app data. Any problems with the settings should get fixed as the settings file also gets wiped. If the issue persists, you may need to check if there are any files in %APPDATA%\Shutdown Timer Classic and delete them.

@asc71
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asc71 commented Jun 20, 2021 via email

lukaslangrock pushed a commit that referenced this issue May 5, 2022
Fixing #14 needs more data about what operation causes the crash. I am therefore introducing more logging events to shine some light onto the issue.
@lukaslangrock
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Closing due to inactivity

@lukaslangrock
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Tracking this problem in #30 (comment) from now on.

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