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[Bug - Partner Center] "Customer contact website" not accepting subdomains #229

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carlosjeurissen opened this issue Dec 4, 2024 · 6 comments
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Bug the issue is a code defect that should be fixed Partner Center Label to filter all items related to Partner Center

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@carlosjeurissen
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Describe the bug
When entering a URL which has a subdomain, it is rejected in the partner center dashboard.

To Reproduce
Steps to reproduce the behavior:

  1. Go to https://partner.microsoft.com/en-us/dashboard/account/v3/organization/legalinfo
  2. Click on Contact Info
  3. Edit Contact Info
  4. Enter a URL with a subdomain
  5. See error

Expected behavior
The validator should accept the URL. Seems the https: detection validator has some issues.

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Desktop (please complete the following information):
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@carlosjeurissen carlosjeurissen added Bug the issue is a code defect that should be fixed Partner Center Label to filter all items related to Partner Center labels Dec 4, 2024
@ManikanthMSFT
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Hi @carlosjeurissen, could you please help us with your seller ID so that we can verify and assist you further.

@ManikanthMSFT ManikanthMSFT self-assigned this Dec 5, 2024
@carlosjeurissen
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@ManikanthMSFT Thanks for looking into this! I assume it is not specific to my developer account. However if you need my seller ID, send me an email (https://carlos.jeurissen.co/#contact) and I will give you the info you need!

@carlosjeurissen
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@ManikanthMSFT Let me know if you need any more info. Seems in general the whole form seems broken in Firefox as well.

@carlosjeurissen
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It now states the employer verification failed without specifying why and how to fix this.

@ManikanthMSFT
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Hi @carlosjeurissen, I apologize for the delay in getting back to you. Could you please confirm if the issue still persists on your end or if it has been resolved? If the issue persists, could you kindly provide us with a screen recording so that we can verify and assist you accordingly?

Thank you for your patience.

@carlosjeurissen
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@ManikanthMSFT As the main issue described in this issue only shows up at the initial step of the verification. I am currently unable to replicate this situation. However I have no reason to believe it all of a sudden got resolved.

As for the website working in Mozilla Firefox. The "Contact Info" section is collapsed and it does not expand upon clicking it.

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Labels
Bug the issue is a code defect that should be fixed Partner Center Label to filter all items related to Partner Center
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