Our system has indicated multiple failed attempts from your account. We are unable to proceed with your Account Verification.

[Ace-da]

We report "Our system has indicated multiple failed attempts from your account. We are unable to proceed with your Account Verification." in the employment verification of legal info，How do we disarm him，our account id is “edge@viitor.io”

[ManikanthMSFT]

Hi @Ace-da, thank you for contacting us. We request you to please help us with your seller ID so that we can verify and assist you further. Also, if possible, could you help us with the screenshot of the error.

[Ace-da]

our seller ID is 89850470

[ManikanthMSFT]

Hey @Ace-da, if you have already contacted the partner center team could you help us with the Tracking Id so that we can contact the team and assist you further.

[Ace-da]

Sorry, I can't contact the Partner Center team from the console and can only reach the official contact through github

[ManikanthMSFT]

@Ace-da, we request you to create an SR ticket using the Partner Center. This will route you to the appropriate team best suited to address your concerns.

[carlosjeurissen]

@ManikanthMSFT Having the same issue as @Ace-da . Opened an SR ticket (2412170040006165), however when viewing the support request ticket in the dashboard, it gives a "There was a problem retrieving the support request details." error.

[ManikanthMSFT]

Hey @carlosjeurissen, could you please help us with the screenshot of the error so that we can verify and assist you accordingly.

[carlosjeurissen]

See screenshot. Thanks

[Ace-da]

my account have the same problem (2501080010000843)