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This repository has been archived by the owner on Jul 31, 2019. It is now read-only.

Project not Loading Help

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Luke Pacholski edited this page Jun 1, 2017 · 22 revisions

Are you stuck on the green loading screen? Here are a few things you can try...

  • First, click the Try Again button a few times and see if that helps.
  • Give Thimble a little more time than usual to load, sometimes with a slow network and larger files, it might take longer to download everything. If that doesn't work...
  • Clear your browser's cache
  • Reset your browser's IndexedDB

Still stuck?

If none of the steps above worked, please email us at thimble@mozillafoundation.org. Let us know some details like...

  • What your username is
  • What the URL is in the browser for your project
  • What browser and operating system you have
  • A screenshot of any console errors happening in the browser
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