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Question on email-to-case emails. I have set up a flow for assigning cases using the Round Robin Assigner. I have done all of the following to ensure auto emails are not sent but users are still receiving the "Case transferred to you." email. Support Settings
Uncheck Notify Default Case Owner
Uncheck Notify Case Owner of New Case Comments
Uncheck Send Case Notifications from System Address
Uncheck Notify Case Owners when Case Ownership Changes Set up No-Reply Default Organization-Wide Email Addresses Queues
Question on email-to-case emails. I have set up a flow for assigning cases using the Round Robin Assigner. I have done all of the following to ensure auto emails are not sent but users are still receiving the "Case transferred to you." email.
Support Settings
Set up No-Reply Default Organization-Wide Email Addresses
Queues
Case Page Layouts
Case Lightning Record Pages
Email-to-Case Settings
Any thoughts would be GREATLY appreciated!! (edited)
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