Safari: hide not triggered

[Evekt]

The hide event is not triggering on an ipad. When i touch the element, the tooltip opens after a short delay. But when i touch it a second time, it's not hiding.

We have the same issue on the offical tipso-website "http://tipso.object505.com"

Is this a known issue ?

Kind regards

Simon

[gustavobs]

Also facing same issue, anyone has a fix ?

[susanacrai]

I had the same problem today, and in the end I could fix it by adding in my css

.tipso_content {
cursor: pointer;
}

See here why: https://developer.mozilla.org/en-US/docs/Web/Events/click#Safari_Mobile
Hope it works for you too

[AFishNamedFish]

I have the same issue has @Evekt. When viewing any Tipso tooltip on iOS (both in iOS Safari and in iOS Chrome), the tooltip cannot be dismissed. It remains on-screen indefinitely (that is, until another tooltip has been opened, until page refresh, or until a hyperlink has been clicked).

@SusanaDubstone Unfortunately, your suggestion no longer works.

Does anyone know how to fix this?

UPDATE:

I've spent the entirety of the last 2 days working on this.

I've finally devised a working solution:

jQuery('.rightColorOrange').tipso({
	position: 'right',
	background: 'rgba(218, 103, 0, 1.0)',
	titleBackground: 'tomato',
	// MY CODE BEGINS HERE.
	onShow : function(e){
		var touchCounterForThisTooltip = 0;
	
		$(document).on({ 'touchstart' : function(ev){
			var theClassThatWasJustTapped = $(ev.originalEvent.targetTouches[0].target).attr('class');
			if (touchCounterForThisTooltip == 0) {
				e.tipso('hide');
			}
			else if (touchCounterForThisTooltip > 0) {
				if (theClassThatWasJustTapped == "rightColorOrange tipso_style") {
					e.tipso('show');
			
					$(document).off('touchstart');						
				}
			}
			touchCounterForThisTooltip = touchCounterForThisTooltip + 1;
		} });
	},
	// MY CODE ENDS HERE.
});