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100% synced and 98% syncing #52

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gnusupport opened this issue Nov 27, 2024 · 4 comments
Open

100% synced and 98% syncing #52

gnusupport opened this issue Nov 27, 2024 · 4 comments

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@gnusupport
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gnusupport commented Nov 27, 2024

I see 100% synced and below 98% syncing stays forever

If I press sync again, bottom indicator again starts counting but never reaches 100%

Bottom indicator should not do nothing if it says 100% synced

And if it finishes it should be on 100% too

Task problem is that it didn't sync right, files missing

@phpbg
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phpbg commented Nov 27, 2024

Hi,
indeed it seems there is a problem syncing some files.

  1. Please let it run in the background for a few hours.
  2. Android will automatically retry failed files a few times, then they will be marked as permanent errors, and you will receive a notification for failed files.
  3. Once you get the notification, you will see on the main screen a button to get the list of failed files and the reason why they are failed.

Please report back then, with the error you get.

@feutl
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feutl commented Feb 26, 2025

Having a similar issue but stuck at 20% ;) for quite some time now and just do not get a message or information about what is happening.
So some more debug information on the screen on what is happening would be nice.

@phpbg
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phpbg commented Feb 27, 2025

Hi,
can you specify:

  • your android version
  • which webdav server are you using?

Can you access the logs on your webdavserver?

Or can you get your phone logs with adb?

Can you confirm you didn't get any notification about synchronization failures (which should happen after a few retries)?

@feutl
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feutl commented Feb 27, 2025

@phpbg sure
Android 14 running on a Samsung S21
Nextcloud 30

As the webserver is not self hosted - I have no access to the logs and adb is also nothing I am capable of using.

I did not get any notification, but went through all the battery settings necessary to setup the application.

Thanks

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3 participants