Left / Right navigation skips tracks rather than moving 10s forward/backward

[jrefano]

I'm on Chrome 107.0.5304.88, Windows 10.

Using the left/right arrows does the same thing as using the up/down arrows.

Am I doing something wrong? Would love to be able to use this feature.

Thanks!
New Recording - 10/28/2022, 2:12:43 PM

[jrefano]

this appears to work with the num pad using 4 and 6 for forward and back arrows.

would be good if this worked with the actual arrow keys in windows -- my laptop for example does not have a num pad.

[sabjorn]

@jrefano sorry for the delay. I will take a look at this asap. (also, thanks for the detailed report and the video).

I suspect there is somehow a difference between Windows and MacOS for how arrows are represented. Now to find a Windows computer to test on :D

[jrefano]

thx for the response! happy to help test on Windows if I can, let me know if there's anything I can do!

[sabjorn]

@jrefano apologies for not getting to this yet. I have been deep into a new feature (and a new full-time job) so I haven't had the time to debug this.

One thing that could help: I could send you the debug build of the extension and then record the logging from the system to see how it differs.

I looked up some stats and it turns out more than half of the users for BES are Windows users so I am surprised no one else has submitted an issue for this. So perhaps BES is interacting poorly with another extension on your machine.

Anyways, let me know if the debugging thing is something you could put some time towards.