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Cant login to control panel #1

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MrMardel opened this issue Jan 14, 2018 · 5 comments
Open

Cant login to control panel #1

MrMardel opened this issue Jan 14, 2018 · 5 comments

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@MrMardel
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After installing it I try to login with my administrator account and I get the error "Warning: mkdir (): No such file or directory" - "Warning: fopen (session / franco / 180114-105011.SESS): failed to open stream: No such file or directory in"

@idude08
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idude08 commented Aug 12, 2018

I get the error below when I try to login:
2018-08-12 16_08_31-mozilla firefox
How can I fix it? Please guide me. thanks.

@thepetronics
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Owner

hello please change your chmod to 777 change the directory permission will resolve the issue. if you have any issue or problem related to petrofds feel free to contact at fdssupport@thepetronics.com

regards,
ThePetronics

@kelvingarger
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Hello team, I was able to install without problems, but during the installation process the administrator's credentials are not registered. however once inside the portal, I can register new users / clients and able to log in.... but I cannot login as admin. any clue how to do?

@kelvingarger
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?

@thepetronics
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Hello @kelvingarger please send an email to the team on fdssupport@thepetronics.com they will assign you a person who will help you to assist with the error

Regards,
ThePetronics

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4 participants