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When attempting to access or modify event settings within CiviCRM, a fatal error is triggered due to the system being unable to load a required template file for the GDPR extension. The specific file CRM/Gdpr/Form/ManageEvent/TermsAndConditions.tpl appears to be missing from the extension's directory, resulting in a SmartyException and preventing successful page loads.
Steps to Reproduce:
Navigate to the WordPress admin dashboard.
Go to CiviCRM > Events > Manage Events.
Select an event and attempt to access its settings.
The error occurs at this point, with CiviCRM unable to proceed due to the missing template file.
Expected Behavior:
The expected behavior is for the event settings page to load without issues, allowing for the management of GDPR-related settings for events.
Actual Behavior:
A fatal error occurs, with the following details captured in the logs:
Verified the GDPR extension is correctly installed and up to date.
Checked the file system for the presence of TermsAndConditions.tpl in the expected directory (CRM/Gdpr/Form/ManageEvent/) and confirmed it is missing.
Cleared CiviCRM caches.
Checked file and directory permissions to rule out access issues.
Suggested Fix:
It appears this issue may be due to the file either being accidentally omitted from the extension package or a reference to a deprecated or renamed file that hasn't been updated. A review and correction of the extension's file structure and references to TermsAndConditions.tpl would likely resolve this issue.
The text was updated successfully, but these errors were encountered:
Description:
When attempting to access or modify event settings within CiviCRM, a fatal error is triggered due to the system being unable to load a required template file for the GDPR extension. The specific file CRM/Gdpr/Form/ManageEvent/TermsAndConditions.tpl appears to be missing from the extension's directory, resulting in a SmartyException and preventing successful page loads.
Steps to Reproduce:
Navigate to the WordPress admin dashboard.
Go to CiviCRM > Events > Manage Events.
Select an event and attempt to access its settings.
The error occurs at this point, with CiviCRM unable to proceed due to the missing template file.
Expected Behavior:
The expected behavior is for the event settings page to load without issues, allowing for the management of GDPR-related settings for events.
Actual Behavior:
A fatal error occurs, with the following details captured in the logs:
Environment:
CiviCRM Version: 5.70.0
GDPR Extension Version: 3.5
CMS: WordPress
PHP Version: [Specify version]
Troubleshooting Steps Already Taken:
Verified the GDPR extension is correctly installed and up to date.
Checked the file system for the presence of TermsAndConditions.tpl in the expected directory (CRM/Gdpr/Form/ManageEvent/) and confirmed it is missing.
Cleared CiviCRM caches.
Checked file and directory permissions to rule out access issues.
Suggested Fix:
It appears this issue may be due to the file either being accidentally omitted from the extension package or a reference to a deprecated or renamed file that hasn't been updated. A review and correction of the extension's file structure and references to TermsAndConditions.tpl would likely resolve this issue.
The text was updated successfully, but these errors were encountered: