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A UX case study on designing an intuitive snack ordering app for moviegoers.

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NoshFlix - Snack Ordering App for Moviegoers

Google UX Design Certificate - Portfolio Project

Overview

  • Product: NoshFlix, a snack ordering app designed for moviegoers.
  • Duration: October 2023 to December 2023.
  • Goal: Enable users to browse, order, and pay for snacks quickly and efficiently without disrupting the movie-watching experience.

Features

  • Quick and seamless snack ordering during short movie intermissions.
  • Accessibility-friendly design with assistive technologies and high contrast elements.
  • User-friendly navigation and clear visual hierarchy.

Design Process

1. User Research and Personas

  • Pain Points:
    • Difficulty navigating text-heavy menus.
    • Inadequate accessibility for users with dietary restrictions.
    • Frustrations with payment options and order tracking.

2. Wireframes and Prototypes

  • Developed paper and digital wireframes to address user needs and pain points.
  • Created a low-fidelity prototype to visualize the snack-ordering journey.
  • Conducted usability studies and iteratively improved the design.

3. Usability Studies

  • Findings from Round 1:

    • Button sizes lacked consistency.
    • Users were unsure if the payment was processed.
  • Findings from Round 2:

    • Text-heavy design made the app less engaging.
    • Ordering process was too lengthy.
    • Duplicate components caused confusion.

Deliverables

Wireframes and Mockups

  • Paper Wireframes: Multiple iterations to ensure user pain points were addressed.
  • Digital Wireframes: Early designs featuring efficient navigation.
  • Mockups: Refined layouts after usability feedback, showcasing a polished, intuitive design.

Prototypes


Accessibility Considerations

  • High contrast elements improve readability.
  • Universal design principles for familiarity across cultures and languages.
  • Navigation and interface designed to support assistive technologies.

Takeaways

  • Impact: The app design was praised for being intuitive and visually engaging, with a clear hierarchy.
  • Lessons Learned:
    • Empathizing with users is crucial for meaningful design.
    • Iterative improvements lead to a user-centered experience.

Next Steps

  • Continue learning about design thinking and emerging tools.
  • Engage with UX communities to expand professional knowledge and network.
  • Explore enhancements, such as real-time order tracking or personalized snack recommendations.

Contact Information

For feedback or collaboration opportunities:


Repository Structure

/design        # Contains exported designs (screenshots, PDFs)  
/docs          # Includes case study documentation and additional insights  
README.md      # Overview and project details  

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