Customer Risk Analysis Dashboard

Overview

Welcome to the Customer Risk Analysis Power BI project! This project is designed to perform a comprehensive analysis of customer risk factors using Power BI for intuitive data visualization.

Table of Contents

• Introduction
• Features
• Installation
• Usage
• Data Sources
• Contributing
• Results

Introduction

In the dynamic landscape of business, understanding and mitigating customer risk is paramount. This Power BI project aims to provide a visually appealing and insightful solution for analyzing customer risk factors, helping businesses make informed decisions and minimize potential risks.

Features

• Interactive Dashboards: Utilize Power BI's interactive dashboards for dynamic data exploration.
• Risk Factor Identification: Identify and quantify various risk factors associated with customers.
• Visualizations: Present results through compelling visualizations for better comprehension.

Installation

1. Download the Power BI Desktop application from Microsoft Power BI.

2. Clone or download this repository: git clone https://github.com/your-lostincalibasas/Customer_Risk_Analysis.git

Usage

1. Open the project file: Customer Retention.pbix

2. Connect to your data sources within Power BI.

3. Explore the visualizations and dashboards to gain insights into customer risk factors.

Data Sources

Customer Database: Churn_Dataset.xlsx

Contributing

Contributions are welcome! If you have suggestions or improvements, feel free to open an issue or submit a pull request.

Results

You can check out the dashboards on ChurnDashboard.png and CustomerRiskAnalysis.png