ZohoDesk-PortalSDK-sample-apps-react-native

Sample code for integrating Zoho Desk Portal SDK into React-Native Applications.

Getting Started

This is a sample React-Native demo app demonstrating how to integrate and implement the Zoho Desk Portal SDK in React-Native applications.

Installation

Add the following npmjs packages to the dependencies section in package.json:

"dependencies": {
    "@zohocorp/zohodesk-portal-apikit": "^3.0.1",
    "@zohocorp/zohodesk-portal-configuration": "^3.0.1",
    "@zohocorp/zohodesk-portal-kb": "^3.0.1",
    "@zohocorp/zohodesk-portal-community": "^3.0.1",
    "@zohocorp/zohodesk-portal-ticket": "^3.0.1",
    "@zohocorp/zohodesk-portal-core": "^3.0.1",
    "@zohocorp/zohodesk-portal-chatkit": "^3.0.1",
    "@zohocorp/zohodesk-portal-salesiq": "^3.0.1",
}

To install the dependencies, execute the following command in your project directory:

npm install

For ios to run the following commands

cd ios && pod install

Configuring SDK

To run this code sample , you need to replace your app details in app.tsx file

Setting Up User Login

To test authorization, enter your JWT token in the input field.
Refer to the InputComponent.js file to understand how the login and logout functions are configured.

Modules

The Zoho Desk Portal SDK includes various modules, such as KB, Community, Tickets, and Chats.
To learn how to integrate them, check the renderItem variable in the ListScreen.js file.

Customizing the Theme colours

The Zoho Desk Portal SDK provides options to customize theme colors for both Light and Dark modes.

You need to configure themes individually for both iOS and Android.

For Android

• Find the code snippet in MainActivity.kt

For IOS

• Find the code snippet in AppDelegate.m

Configuring Push Notification

To configure push notifications:

####For Android

1. Configure the app with your Firebase account.
2. Replace the google-services.json file in the location android/app/google-services.json.

####For IOS

1. Upload the .p12 file of the APNs certificate.
2. Provide the corresponding certificate password.

APIs Methods

The Zoho Desk Portal SDK provides direct access to API data, allowing seamless integration and customization in your applications. Example code snippets can be found in the src/components/ASAPApisActions.js file.

SDK Configurations

The Zoho Desk Portal SDK also provides options to customize its widgets and components.
Refer to the ConfigurationContext.js file to learn about the available configurations in the configurationsData variable.

Permalink

The Zoho Desk Portal SDK supports permalinks, enabling direct navigation to specific screens using a permalink. for example implementations refer to the permalinkAction methods in the InputField.js file .

For Reference

To learn more about Zoho Desk Portal SDK implementations, you can refer to the documentation provided here.